Maintenance & Support ensures your digital presence stays secure, fast, and reliable around the clock. At DigitalEdge, our collective 20 years of experience means we don’t just build great websites—we keep them performing at their peak through ongoing care and expert guidance.

Our Expertise

• Security Monitoring & Patching
  We continuously scan for vulnerabilities, apply critical framework and plugin updates, and harden your server to ward off emerging threats.
• Performance Optimization
  From database tuning and cache configuration to CDN setup and asset minification, we squeeze every millisecond of load time out of your site.
• Uptime & Backup Services
  24/7 uptime monitoring triggers instant alerts, while daily backups—offsite and encrypted—guarantee you can restore in seconds.
• Content & Feature Updates
  Need a text tweak, image swap or new landing page? Our team handles small changes to major feature rollouts, all under one roof.
• Analytics & Reporting
  Monthly health reports cover security, speed, and user behavior—so you see exactly how your site is evolving and where to focus next.

Our Process

We follow a transparent, results-driven workflow to keep you in control:

1. Onboarding & Audit — We inventory your stack, run a full health check, and align maintenance priorities with your goals.
2. Setup & Scheduling — Define backup cadence, monitoring thresholds, and support SLAs so you never miss a beat.
3. Continuous Maintenance — Automated patching, proactive performance tweaks, and content updates—all executed in safe staging before production.
4. Incident Response — Rapid triage and fixes for any outage or bug, with post-mortem analysis to prevent future issues.
5. Review & Optimize — Quarterly strategy sessions to adjust priorities, review analytics, and plan upcoming enhancements.

Why Partner with Us?

• Reliability Guaranteed: We keep your site online 99.9% of the time—our uptime SLAs speak for themselves.
• Expert Engineers: Our team has patched, optimized, and enhanced hundreds of sites across diverse platforms and industries.
• Full Transparency: Access your support ticket queue, change logs, and performance dashboards anytime.
• Cost Predictability: Flat-rate plans and clear scopes mean no surprise invoices—just steady, dependable service.

Don’t let technical debt slow you down. Get in touch today to tailor a maintenance plan that grows with your business.